Specialist Advisor
Our expert advisors for commercial dried bonito flakes will guide your product development to success.
The success of product development starts with the selection of ingredients. Our bonito flakes and dashi product professionals will assist you in resolving your issues.
Kobayashi Foods’ expert advisors are specialists in commercial-use dried bonito flakes and dashi products, and provide comprehensive support for your product development, from product selection to development support. They will use their extensive experience and expertise to help you solve the difficult problems of selecting ingredients and flavor design.
Our specialized advisors are comprised of development staff who are skilled in matching products with customer needs, and business department members who have experience in dried bonito manufacturing and can provide advice on everything from raw material selection to product design. Their practical know-how, cultivated through daily product evaluations and customer service, will be a powerful ally in your product development.
Do you have any of these concerns?
- I can’t find a bonito flake or dashi product that expresses the flavor I want.
- Looking for raw materials with a good balance between cost and quality
- We want to create a unique flavor that will differentiate us from other companies.
- Even if you follow the recipe, the taste varies from store to store.
- Concerns about whether products of stable quality can be continuously supplied
Kobayashi Foods’ expert advisors will solve these problems. Unlike typical catalog sales, we will make optimal proposals tailored to your needs and guide you to successful product development.
Member Introduction
Business Department: Masaaki Suzuki
He is a sales representative with extensive experience in manufacturing sites and has also served as a factory manager,
and will support customers from both the on-site and management perspectives.
His strengths lie in his ability to make sound judgments and solve problems based on many years of experience.He
also has experience as a bonito flakes buyer, so he is well versed in the quality of dried bonito flakes.
Business Department: Seiya Inoue
We have experience in almost all aspects of manufacturing, from shaving to liquid dashi and furikake production, and we will use this knowledge to propose products that best suit our customers’ needs.
We also mainly deal with new customers, and strive to provide a trustworthy service by being considerate and understanding of their issues.
Development Department: Huang Chao
He is a member of the development department who is skilled at matching samples prepared by customers. He
is also skilled at proposing recipes that make the most of dashi stock to bring out its full flavor.
Although originally from China, he has worked in Japan for many years and has no problem communicating in Japanese.
He is not limited to development work, but also has a wealth of knowledge about overseas exports.
Reliable support process
- First consultation : We listen to your issues and requests
- Requirements organization : Clarifying necessary product characteristics, costs, delivery dates, and other conditions
- Product proposal : Select a product that meets your requirements from the catalog, or propose a new development plan
- Sample provision : We provide samples of potential products free of charge
- Prototype support : Support for prototyping during the actual cooking process, and adjustments based on feedback
- Delivery and after-sales support : We deliver products of stable quality and provide thorough follow-up after installation.
A dedicated advisor will be in charge from the initial consultation through to post-delivery, providing peace of mind knowing that you can always consult with the same person.